Receipts Workbench: Cash Application Work Queue Does Not Show Unapplied Receipts (Doc ID 1605069.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You defined a custom cash application rule called 'Customer Class,' based on lookup AR_BR_CUSTOMER_CLASS.

Under Criteria, you have selected a parameter added values like value is 'Customer Class' and meaning is ‘Jasmine,’ Clicked on ‘Add Criteria’ and on 'Apply'

When you run the Assign Cash Application Work Items, but no items are assigned based on the rule.

Cause

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