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ORA-06152: At "APPS.CSM_HTML5_PKG" When Logging On To Mobile Field Service Multiplatform (Doc ID 1605123.1)

Last updated on JANUARY 22, 2024

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Multiplatform Sync Errors

When attempting to log in Mobile Field Service (MFS) Multiplatform devices the following error occurs:

ERROR
-----------------------
Sync Server Exception: Exception thrown in servlet qValidateUser Method:ORA-06502: PL/SQL: numeric or value error\ORA-0612: at "APPS.CSM_HTML5_PKG" at lines 514, 1084 and 1120.


STEPS
-----------------------
The issue can be reproduced at will when attempting to log in MFS Multiplatform devices.



Cause

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In this Document
Symptoms
Cause
Solution
References


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