WMS Shipping Contents Label Is Not Printed (Doc ID 1605310.1)

Last updated on JULY 08, 2020

Applies to:

Symptoms

In R12.1.3 R12.WMS.B.3
Shipping Contents Label is not printed always.

At SO (Sales Order) pick drop, printing a shipping contents label. Included in this label the SO packing instructions.

But sometimes the label is not printed.
The reason is that all the content to be printed is more than 32,000 characters.
In this case, there is nothing in WMS_LABEL_REQUESTS_HIST and  no label.

Reproducing Steps
---------------------------
Missing labels = 5% of the pick drop labels.
---
Add in the label format, label type = shipping contents:
-- PACKING INSTRUCTIONS - Ord Lines
-- SHIPPING INSTRUCTIONS - Ord Lines
-- and the possibility to include several lines inside this label (up to 30 items)
--
Create a SO with different lines and with significant packing/shipping instructions
--
Pick in one LPN the different lines
--
Try to print the shipping contents label
(the content must be more than 32,000 characters)

Cause

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