TeleService - Charges: Is It Possible To Use Customers Without Party Relationship As Bill To/Ship To For Service Requests?

(Doc ID 1605333.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle Teleservice - Version 11.5.10.2 to 12.2.7 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Goal

Service Request Form:

This document describes if it is possible to use customers as the Bill To/Ship To party that do not have a Party Relationship setup with the Customer for which the service request is raised.

Solution

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