Why is the Cancel Dispute Greyed Out on the History Tab? (Doc ID 1605361.1)

Last updated on SEPTEMBER 30, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

  The Cancel Dispute button on the History Tab is greyed out when the status of the Dispute is "Not Approved".

Cause

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