Unable To Import Detached Spreadsheet When Another Employee In Oracle Shares The Approver's Name

(Doc ID 1605842.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When more than one employee in HRMS has the same Employee Name and one of those employees is an expense approver, that approver's direct reports cannot import expense spreadsheet into expenses.
The user encounters the error "...More than one match was found for the name you entered as the approver. Please re-enter the approver, or use the list of values to select one..."

Notes
(i) only happens when more than one employee in HRMS has the same Employee Name and one of those employees is an expense approver, that approver's direct reports cannot import expense spreadsheet into expenses.

Cause

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