Receipts Workbench: Lockbox Receipts Not Getting Applied on Upgraded Invoices with ADJ OF TYPE = CHARGES (Doc ID 1605946.1)

Last updated on FEBRUARY 15, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

Attempting to apply a receipt to an invoice through Lockbox and receive the following error:

ERROR
-----------------------
This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services


Cause

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