Need the Dispute Approver to be Able to See Attachments Associated with a Transaction While Approving the Credit Memo Against It
Last updated on NOVEMBER 21, 2017
Applies to:Oracle iReceivables - Version 220.127.116.11 and later
Information in this document applies to any platform.
When a transaction has an Attachment, and a Credit memo is created against this transaction (either from Collections or iReceivables) using the dispute option, the attachment is not shown to the Approver who actually approves this request.
The Approver has to manually go to the Transaction details and check if there is any attachment.
This defies the purpose of a notification, as the approver has to open the transaction.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms