"An Undefined Error Has Occurred. Please Try Again Later." Error Using Manager Layout with Added Remark Text (P) (Doc ID 1606627.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.3.1 to 6.3.4 [Release 6.3]
Information in this document applies to any platform.

Symptoms

A custom Manager Layout is created from the SSHIP_UNIT layout. The only change was to add the a Remark Text (P) field and make it Mandatory. When the user attempts to use this screen by editing the Shipment Ship Unit, then editing the Line, the following exception is encountered:

An Undefined Error Has Occurred. Please Try Again Later.

at sun.reflect.GeneratedConstructorAccessor295.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at glog.util.exception.GLException.factory(GLException.java:450)
at glog.util.exception.GLException.factory(GLException.java:426)
at glog.util.exception.GLException.factory(GLException.java:422)
at glog.util.exception.GLException.factory(GLException.java:402)
at glog.webserver.util.AbstractServletProducer.forwardRequest(AbstractServletProducer.java:269)
at glog.webserver.util.AbstractServletProducer.dispatchDisplay(AbstractServletProducer.java:241)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:100)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:977)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:304)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at glog.webserver.screenlayout.FrameInterceptFilter.doFilter(FrameInterceptFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at glog.webserver.screenlayout.CsrfFilter.doFilter(CsrfFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at glog.webserver.session.ParameterValidation.doFilter(ParameterValidation.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:405)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:964)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:515)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:304)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)

Cause

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