Involuntary Deduction Calculation Not Taking Balance Adjustment Into Account for Total Owed (Doc ID 1606944.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Wage Attachments/Garnishments

ACTUAL BEHAVIOR
---------------
Balance Adjustment to Accrued not accounted for in Towards Owed Balance for Involuntary Deductions

Posted a Balance Adjustment to the To Total Owed (Accrued) balance for an Involuntary Deduction.

Although the amount is included in the Accrued balance, it is not taking the amount into account when the element reaches the Total Owed. The element deducts past the adjusted amount and stops at what would be the pre adjusted Accrued Balance.

EXPECTED BEHAVIOR
-----------------------
Expect the Deduction to stop deducting when the Total Owed is reached

STEPS
-----------------------
I tried to use Balance Adjustment using 'XYZ Calculator element'. But noticed that it does not work always.

It works when Organization Info 'US Processing Rule' is set as 'By Assignment within GRE'. It does not work when same rule is set to 'By Assignment'.
Navigation --> Organization-->Search for Business Group-->Others-->US Processing Rules.

Element Name -- MT Invol Bal Adj Elem RR
Calculator Element Name -- MT Invol Bal Adj Elem RR Calculator
Formula Name -- MT_INVOL_BAL_ADJ_ELEM_RR_AY_BALANCE_SETUP_FORMULA

Steps to replicate

a) Created element 'MT Invol Bal Adj Elem RR' using Deduction Template of classification Involuntary Deduction.
b) Created open element links for 'MT Invol Bal Adj Elem RR' and 'MT Invol Bal Adj Elem RR Calculator'
c) Created Element entry for 'MT Invol Bal Adj Elem RR' with total owed of 140 and amount of 50 (attachment number 'zyx' and filled in 3rd party payment detail)
d) Performed balance adjustment using 'MT Invol Bal Adj Elem RR Calculator' and filled in 'Pay Value' of 60 and 'To Total Owed' also as 60.
e) Ran Quick Pay
f) SOE shows that 'MT Invol Bal Adj Elem RR' amount of 50 and 'Year To Date' value of 110.(ie, 50 from this run and 60 from balance adjustment)
g) Ran Quick pay for next period. Expected that only 30 should be deducted(140 - 110) but this didn't happen. It deducted 50 again and the YTD value is shown as 160 which is more than the total owed.

If I perform same set of steps , with 'US Processing Rule' as 'By Assignment within GRE', by second Quickpay run , the element entry gets end dated (as expected).

Please let know if additional steps are required to adjust balance properly in case where 'US Processing Rule' = 'By Assignment'





BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot properly deduct to total owed amount.

Cause

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