Cannot Navigate To The Price List Maintenance Form Due to Error with Exception Details: Oracle.apps.fnd.framework.OAException: Illegal method call because there is no database connection. (Doc ID 1606962.1)

Last updated on NOVEMBER 10, 2016

Applies to:

Oracle Advanced Pricing - Version 12.1.3 and later
Information in this document applies to any platform.
Price List Mass Maintenance

Symptoms

On : 12.1.3 version, Price List Mass Maintenance

When attempting to access the price list maintenance form
the following error occurs.

ERROR
-----------------------
You have encounted an unexpected error. Please contact the System Administrator for assistance.Please click here for exception details.

Exception Details.
Oracle.apps.fnd.framework.OAException: Illegal method call because there is no database connection.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle Pricing User
2. Access Price List Maintenance

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the apps tier has to be bounced and production is put on hold while this occurs.
Not able to do price list maintenance

Cause

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