Cash Management Reconciliation Issue: Reconciled Receipts Shown as Unreconciled in General Ledger Reconciliation Report (Doc ID 1607068.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 11.5.10.0 to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

Receipts are showing as unreconciled on General ledger Reconcilation Report.

Reproducible Steps:
1.  Create a receipt in AR.
2.  Reconcile the receipt in Cash Management.
3.  Reverse the receipt in AR with STATUS = REV and reversal category = Payment Reversal.
Note that reversing a receipt in AR does not unreconcile it in Cash Management.
4.  Create a new receipt
5.  In Cash Management run General Ledger Reconciliation Report.
Under the section for UNRECONCILED, you see the receipt from step 4.

Cause

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