AME - Adding A New Condition ( PO_DEPARTMENT ) To A Rule, Prevents Creation Of Approval Hierarchy (Doc ID 1607256.1)

Last updated on MAY 27, 2014

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle iProcurement and Oracle Approvals Management Engine (AME), Release 12.1.3, an error occurs during the requisition checkout process in iProcurement.

The issue only occurs when the condition and attribute PO_DEPARTMENT are added.
Similar rules with PO_LINE_OF_BUSINESS are in place and do not cause any issues.


Error

Error
Approval List could not be generated. Please contact your System Administrator to review AME rules setup.



Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications, using an iProcurement responsibility.
2. Add an item to cart.
3. Proceed to checkout.
4. Edit the charge account to ensure that the Department segment is selected and matches the condition defined in AME for DEPARTMENT.
3. Continue the checkout process. On the Checkout: Approvals and Notes page, the error message can be seen.


Business Impact

Due to this issue, users cannot complete the requisition checkout process with the new AME condition in place.



Cause

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