12.2 Region With Key '671 IBE_BI_PARAM_PORTLET' Not Deleted. (Doc ID 1607334.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iStore - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.2.2 version, Patch Application Issues

When attempting to apply upgrade patch,
the following error occurs in patch worker log.

ERROR
-----------------------
Region cannot be deleted. Region is a child of another region.
Region with key '671 IBE_BI_PARAM_PORTLET' not deleted.
**********
WED DEC 04 2013 02:45:27
Finished processing application: IBE
Primary key: IBE_BI_PARAM_PORTLET
End of Core Modules - AK Loader file Delete Session.
Error: java.lang.Exception: Error encountered while calling delete procedure
java.lang.Exception: Error encountered while calling delete procedure
at oracle.apps.ak.akload.performDelete(akload.java:685)
at oracle.apps.ak.akload.process(akload.java:205)
at oracle.apps.ak.akload.processAK(akload.java:105)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.ad.worker.AdJavaWorker.invokeUtility(AdJavaWorker.java:503)
at oracle.apps.ad.worker.AdJavaWorker.main(AdJavaWorker.java:356)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply u10124646.drv
2. See..patch failed. Check worker log.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Upgrade from 11i to 12.2 failed. Business is waiting on the instance.

Cause

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