AME Voting Method "First Responder Wins" Is Not Working For iAssets Approval (Doc ID 1607614.1)

Last updated on AUGUST 11, 2022

Applies to:

Symptoms

On Release 12 , When attempting to submit a Transfer request in iAssets after defining AME approval with action type = “approval-group chain of authority” and Voting method =“First Responder Wins”,  the following error occurs.

Error
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IAWF.Get_Next_Approver(IAWF, 10154, 252048, Get next approver ID: l_chain_phase=RECEIVE) Wf_Engine_Util.Function_Call(IA_WF_REQUEST_PKG.get_next_approver, IAWF, 10154, 252048, RUN)


What is working
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Test workbench from AME works fine for same transaction_id 10160

 Steps
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The issue can be reproduced at will with the following steps.

1. Perform following AME setup for Seeded Rule “iAssets Rule: Receiving Approval Chain For Hierarchy ”

-action type = “approval-group chain of authority”

-action is “Require approval from Requestor Department” as the Requestor Department is the approval group which retrieves the employees of a certain responsibility.

-the voting method for the action type “approval group chain of authority” =“First Responder Wins”

Cause

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