iStore Error: 'IBY_FNDCPT_TRXN_PUB.Delete_Transaction_Extension' When Changing Payment Method From Credit Card To Invoice

(Doc ID 1607915.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Shopping Cart Related

When attempting to change the payment method from Credit Card to Invoice on a shopping cart the following error occurs.

Transaction extension does not exist
ERROR_RETURNED (API= IBY_FNDCPT_TRXN_PUB.Delete_Transaction_Extension)

The issue can be reproduced at will with the following steps:
1. Login to iStore as a user
2. Create a shopping cart
3. Checkout
4. Go to Checkout: Payment and Billing Information
5. Change Payment Method from : Credit Card to Invoice


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms