Late Charges Report: Selecting All Customers, An Empty Report Is Generated with Error - ORA-01555 and Performance Issue When Run for One Customer (Doc ID 1607974.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Reports Issues

Attempting to generate a Late Charges Report for all customers and receive the following error:

ORA-01555: snapshot for gammelt: tilbagestillingssegmentnummer 8 med navnet "_SYSSMU8$" er for lille
EXCEPTION: ar_calc_late_charge.get_cust_late_charge_policy


When running for one customer, the report still takes too much time (about one hour), but completes successfully,

Long running SQL:
INSERT INTO AR_LATE_CHARGE_CUST_BALANCE_GT (LATE_CHARGE_CUST_SITES_ID,...

Cause

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