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Late Charges Report: Selecting All Customers, An Empty Report Is Generated with Error - ORA-01555 and Performance Issue When Run for One Customer (Doc ID 1607974.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to generate a Late Charges Report for all customers and receive the following error:

EXCEPTION : -1555 : ORA-01555: snapshot too old: rollback segment number nnn with name "xxxx" too small
EXCEPTION: ar_calc_late_charge.get_cust_late_charge_policy


When running for one customer, the report still takes too much time (about one hour), but completes successfully,

Long running SQL:
INSERT INTO AR_LATE_CHARGE_CUST_BALANCE_GT (LATE_CHARGE_CUST_SITES_ID,...

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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