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Trade Management Claim Details Screen Offer Code Field Populates with the Offer Name instead of the Offer Code. (Doc ID 1607991.1)

Last updated on MARCH 24, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Offer Code field on the Claim Detail screen populates with the offer name and not the offer code.  

Steps to Reproduce

  1. Responsibility: Oracle Trade Management User
  2. Navigation: Claims
  3. Click Create claim
  4. In the Offer Code field, enter offer code
  5. Click find icon
  6. It is populating the Offer name in the field, not the offer code.  The field on the create claim screen says offer code, so would expect for the search window to populate the offer code field and not the offer name.

Cause

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In this Document
Symptoms
Cause
Solution
References


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