Shipments Information Is Not Getting Displayed On Orders Page (Doc ID 1608312.1)

Last updated on OCTOBER 10, 2022

Applies to:

Symptoms

Shipments information is not getting displayed on Order information Page.

The shipments information is not getting displayed when clicked on Show All Details. The Shipments data is shown only after the user clicks on View Receipts and comes back to the page.


Steps To Reproduce
1. Log in and access iProcurement responsibility.
2. Navigate to Requisition tab and select a Requisition.
3. Click on the Purchase Order (PO) number on the detail page.
4. Application navigates to Order information page.
5. Now at the bottom, click on 'Show All Details' and observe it does not display the shipment information.
6. Click on View Receipts and come back, now users are able to see Shipments data.

Note that the issue occurs in Purchasing Buyer work center as well:
1. Login to Purchasing, go the Buyer Work Centre and query a PO
2. Under Actions, go to View Receipts
3. Click on the Receipt or PO # for more details and scroll down to the PO Details section to see the shipment details.
4. When "Show" is selected, the shipment shows as "No data exists"
5. Click on "Return to Receipt Details"
6. Repeat step 3.
7. When Show is selected this time, the Shipment data shows up.

Cause

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