Account Number Becomes Mandatory Field When Creating An Account From OCO
(Doc ID 1608445.1)
Last updated on JUNE 19, 2017
Applies to:Oracle Customers Online - Version 12.1.3 and later
Information in this document applies to any platform.
From Customers Online Superuser responsibilty, click on "Customers" tab.
Search for and select/click on resulting customer name.
Go to Accounts and click Create Account. Resulting the Account number
as a mandatory field, which is a problem because you don't need to enter
the account number when you create a customer account in Receivables
and you have automatic numbering turned on.
System Options window does have check box "Automatic Customer Numbering" checked
Log onto Receivables to create a customer, no need to enter the Customer Number
The OCO create account about this page shows:
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