Vertex O Sseries Error: When crediting a tax only Invoice with exemption, error is Raised: "Error in commit call" (Doc ID 1608454.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to credit an invoice with exemption using credit allocation tax only, the following error occurs:
Error in commit call.

Debug log shows :

Error Message: Error in commit call
 RETURN_STATUS = E
ZX_API_PUB: ptnr_sync_calc_tax:ZX_TPI_SERVICES_PKG.call_partner_service returned errors

And trace file :
PARSING IN CURSOR #139701426608136 len=71 dep=1 uid=352 oct=3 lid=352 tim=1386340028870500 hv=1394150006 ad='92f5df38' sqlid='chdzn8t9jk2mq'
SELECT ERROR_MESSAGE FROM VERTEX_OIC_ERROR   WHERE ERROR_NAME =  :b1  
END OF STMT

BINDS #139701426608136:
Bind#0
 value="REQUEST_FAILURE"


Cause

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