ITS Fails with ORA-00001: Unique Constraint ONT.OE_ORDER_LINES_U1 Error (Doc ID 1608636.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Interface Trip Stop

When attempting to run the interface trip stop for one specific delivery, the following error occurs.

ERROR
-----------------------

ENTER Save_API_Messages
l_errmsg User-Defined Exception
L_MSG_DATA=ORA-00001: unique constraint (ONT.OE_ORDER_LINES_U1) violated in Package oe_line_util Procedure Insert_Row
Order Number: xxxx Line Number:
Message :ORA-00001: unique constraint (ONT.OE_ORDER_LINES_U1) violated in Package oe_line_util Procedure Insert_Row
EXIT Save_API_Messages

OR ALTERNATIVELY,  the following error may occur:

error in split_line User-Defined Exception
error in Ship_Confirm_Line User-Defined Exception
error in handle_nonbulk_mode User-Defined Exception
ENTER Save_API_Messages
l_errmsg User-Defined Exception
L_MSG_DATA=The Latest Acceptable Date is being violated.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ITS process for specific delivery

Cause

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