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User intervention required-Life Event Collapsing Rules Are Not Working (Doc ID 1608684.1)

Last updated on NOVEMBER 12, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.


On : 12.1 HRMS RUP6 version, Oracle Advanced Benefits

Life Event Collapsing Rules are not working

When the following Life Events are put on the same day, Life Event collapsing rules are not working.
Location Change, Salary Change and Salary to Hourly Change.
User gets the message when trying to process life events

 "User intervention required. Multiple life events occurred on the same day"

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1.Create LE:

2.Create Collapsing Rule

3.Add the LEs to employee
4. Process LE


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