Message Component Not Rendering Correctly After Creating SR From An EMail

(Doc ID 1608979.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Email Center - Version and later
Information in this document applies to any platform.


Email Center Agents notice that following the creation of a Service Request from an eMail the eMail Center Message Component screen does not render correctly. There is a Browser error and the functionality of the Message Component stops working.


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