My Oracle Support Banner

Depot Repair Error: 'APP-FND-01238: Cannot set value for field repairs.item_description' When Opening Repair Workbench for Closed Repair Orders (Doc ID 1608984.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, Repair Order Management

When attempting to change Repair Order status to e.g. Closed on repair workbench (CSDREPLN), the following error occurs.


APP-FND-01238: Cannot set value for field repairs.item_description

Review your error messages (Help -> Diagnostics -> Display Database Error...) to see the cause of the error

The issue can be reproduced at will with the following steps:
1. select an open repair order
2. click on Update RO STatus from the Repair Workbench / details tab
3. enter close and save
4. get the error
5. Click ok twice and the RO is closed / saved anyway.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.