Depot Repair Error: 'APP-FND-01238: Cannot set value for field repairs.item_description' When Opening Repair Workbench for Closed Repair Orders (Doc ID 1608984.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Repair Order Management

When attempting to change Repair Order status to e.g. Closed on repair workbench (CSDREPLN), the following error occurs.

ERROR
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APP-FND-01238: Cannot set value for field repairs.item_description


Review your error messages (Help -> Diagnostics -> Display Database Error...) to see the cause of the error


STEPS
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The issue can be reproduced at will with the following steps:
1. select an open repair order
2. click on Update RO STatus from the Repair Workbench / details tab
3. enter close and save
4. get the error
5. Click ok twice and the RO is closed / saved anyway.

Cause

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