Field Service Debrief Error: 'API Error (Create_Charge_Details): Undefined currency conversion profiles' When Entering Currency on a Debrief

(Doc ID 1609061.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 11.5.10 and later
Oracle Teleservice - Version and later
Information in this document applies to any platform.


When entering a Currency in USD in DEBRIEF for EXPENSES (while default currency is Euro): the following message is thrown when processing debrief

API Error (Create_Charge_Details): Undefined currency conversion profiles (CS_CHG_DEFAULT_CONVERSION_TYPE and CS_CHG_MAX_ROLL_DAYS).

How to prevent that?


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