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Cannot Update the Calculate Price Flag Using Help > Diagnostics > Examine (Doc ID 1609078.1)

Last updated on AUGUST 21, 2020

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version,

When attempting to update the calculate price flag on a sales order line
the following error occurs.

FRM.40815: Variable GLOBAL_LOV_RETURN_ITEM1 does not exist.

The issue can be reproduced at will with the following steps:
1. Via OM Super User
2. Navigate to order returns, sales orders query an order
3. For an order line that has the status of pending pre-billing acceptance, change the calculate price flag from N to Y Using Help > Diagnostics > Examine

The issue has the following business impact:
Due to this issue, users cannot get order lines to change the calculate price flag from N to Y without error


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