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Customer Workbench: Customer Account Details (ARXCWMAI) Performance Issue - Taking More Than Three (3) Minutes to Search for a Customer Number (Doc ID 1609140.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ARXCWMAI: Bad Performance

Attempting to query on a Customer Number in the Account Details form and it is taking more than three (3) minutes to complete the search.

Long running SQL:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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