Customer Workbench: Customer Account Details (ARXCWMAI) Performance Issue - Taking More Than Three (3) Minutes to Search for a Customer Number

(Doc ID 1609140.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


ARXCWMAI: Bad Performance

Attempting to query on a Customer Number in the Account Details form and it is taking more than three (3) minutes to complete the search.

Long running SQL_ID 3rcsgkywnzg91:

Elapsed Time (s): 253.24

Version: ARXCWMAI.fmb 120.7.12010000.2




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