Getting <USER> Not Authorized To Use This Apps When Logging MP Client (Doc ID 1609268.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 9-Jul-2015***

Symptoms

On : 12.1.3 version, Multiplatform MFS client

When attempting to log in Multi Platform client
the following error occurs.

ERROR
-----------------------
not authorized to use this apps


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Implement MFS Multi Platform
2. Run Manages Mobile User concurrent program to create Multi Plafform users
3. Download and install Oracle Mobile Field Service apps on Mobile Device
4. Try to log in Oracle MFS app


Cause

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