Provide more Debug Information for any Order Import Failure When Calling CZ. (Doc ID 1610035.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

During the order import process, OM calls CZ API to validate any configuration. If there is any failure, currently OM checks only return status from the API and throws error. It makes it difficult to guess what is the actual reason for this failure without complete error stack trace.

Hence we are requesting OM debug log should provide, not only the status code but provide us more details:

1. The input xml sent to configrator session.
2. Capture the detail error message that was thrown in the session (not just status code).
3. Full terminate message (output xml).
<param name="terminate_msg_behavior">full</param> by default.

With all the above information in hand, it will easy to isolate the issue.

Cause

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