After Manual Bill/Credit Memo, Principal Balance Greater Than Remaining Amount. (Doc ID 1610168.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Loans - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In R12.1.3, an adjustment was done on a loan by using a credit memo. This increased the principal balance but the remaining amount is showing incorrect.

Steps to Reproduce:
1) Create a manual bill on the loan which created an AR invoice.
     Responsibility:  Loan Agents
     Navigation:  Loans Dashboard
    Query for Loan (ex. #L10942)
      -Click on the loan number
      -Click on the link 'Create Manual Bill' under Review Loan region
      -Click on 'Add New Manual Bill' button
      -Enter Purpose = Principal, Amount = $100
      -Click on Submit button
      -Payment #1 is created. Amount Billed = $100, Amount Remaining = $100.
      -Click the Save button. Receive confirmation 'Loan L10942 has been updated successfully.'

2) After creating manual bill, loan is showing:
      -Remaining Amount = $2609.62
      -Principal Balance = $2933.76

3) The manual bill created above results in AR invoice being created.

4) Create a credit memo for the invoice.
     Responsibility:  Receivables
     Navigation:  Transactions > Transactions
     Query for Invoice (ex. #L10942)
     Go To:  Actions > Credit
      -Credit Total Amount = -100
      -Save. Credit Memo is applied.

5) Query for the Loan # L10942. It now shows:
     -Remaining Amount = $2509.62
     -Principal Balance = $3033.76. It should be $2833.76 instead of $3033.76.

Cause

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