After Manual Bill/Credit Memo, Principal Balance Greater Than Remaining Amount.
Last updated on AUGUST 24, 2016
Applies to:Oracle Loans - Version 12.1.3 and later
Information in this document applies to any platform.
In R12.1.3, an adjustment was done on a loan by using a credit memo. This increased the principal balance but the remaining amount is showing incorrect.
Steps to Reproduce:
1) Create a manual bill on the loan which created an AR invoice.
Responsibility: Loan Agents
Navigation: Loans Dashboard
Query for Loan (ex. #L10942)
-Click on the loan number
-Click on the link 'Create Manual Bill' under Review Loan region
-Click on 'Add New Manual Bill' button
-Enter Purpose = Principal, Amount = $100
-Click on Submit button
-Payment #1 is created. Amount Billed = $100, Amount Remaining = $100.
-Click the Save button. Receive confirmation 'Loan L10942 has been updated successfully.'
2) After creating manual bill, loan is showing:
-Remaining Amount = $2609.62
-Principal Balance = $2933.76
3) The manual bill created above results in AR invoice being created.
4) Create a credit memo for the invoice.
Navigation: Transactions > Transactions
Query for Invoice (ex. #L10942)
Go To: Actions > Credit
-Credit Total Amount = -100
-Save. Credit Memo is applied.
5) Query for the Loan # L10942. It now shows:
-Remaining Amount = $2509.62
-Principal Balance = $3033.76. It should be $2833.76 instead of $3033.76.
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