Requisitions Not Created For EAM When Items Are Created And Updated in Latin Spanish (Doc ID 1610342.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to create requisitions from direct items, the following error occurs.

The issue is reproducible for all work orders with non stock items and description based, that are created and updated in Latin Spanish environment.
The functionality is working correctly in the English version. So, the issue only occurs in the Spanish version.


ERROR

Column_name = ITEM_DESCRIPTION
ERROR_MESSAGE (TRANSLATED) =
  Item description problem
  Cause: the item description you entered is not associate with the description of the item and the item update is not authorize for this.
  Process: Enter the correct item description.


STEPS

The issue can be reproduced at will with the following steps:
1) Go to Work Order form and add 2 direct item lines:
  Type = Non Stock
  Item = 296020444
  Description = ACUMULADOR L75575
  Purchasing Category = 29602

 2) Requests screen showing:
  Requisition Import completed normally
  
  3) Requisition Import log showing:
  No requisitions were created
  Number of lines in error = 1
 
  4) In table po_interface_errors with the query:
  select interface_transaction_id, column_name, error_message
  from PO_INTERFACE_ERRORS
  where interface_transaction_id =1698448;

  Column_name = ITEM_DESCRIPTION
  ERROR_MESSAGE (TRANSLATED):
  Item description problem
  Cause: the item description you entered is not associate with the description of the item and the item update is not authorize for this.
  Process: Enter the correct item description.


Cause

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