SQLException ORA-01403 ORA-06512 When Adding Item To Cart During Creation of Non-Catalog Request (Doc ID 1610806.1)

Last updated on JANUARY 28, 2016

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

An error occurs when attempting to add an item cart during creation of a Non-Catalog request.  The issue occurs in a new responsibility which is tied to a new operating unit for a country being added to the existing Oracle Applications installation.


Error

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-01403: no data found
ORA-06512: at "APPS.POR_UTIL_PKG", line 518
ORA-06512: at line 1

at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:996)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:720)
at oracle.apps.icx.por.common.webui.ClientUtil.invokeMethod(ClientUtil.java:972)
at oracle.apps.icx.icatalog.shopping.webui.NonCatalogRequestCO.executeServerCommand(NonCatalogRequestCO.java:1038)
at oracle.apps.icx.icatalog.shopping.webui.NonCatalogRequestCO.handleAddToCart(NonCatalogRequestCO.java:674)
at oracle.apps.icx.icatalog.shopping.webui.NonCatalogRequestCO.processFormRequest(NonCatalogRequestCO.java:331)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:819)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1205)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1031)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:997)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:852)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processFormRequest(OAFormBean.java:395)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1031)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:997)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:852)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processFormRequest(OABodyBean.java:363)
at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:2974)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1875)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)
at _OA._jspService(_OA.java:212)




Steps To Reproduce
1. Log in to Oracle Applications, using an iProcurement responsibility.
2. Click the Shop tab.
3. Click the Non-Catalog Request subtab.
4. On the Non-Catalog Request page, enter the required information and click the Add To Cart button. The error occurs at this point.



Cause

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