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After Upgrade from 11i to R12 the Vendors/Suppliers are showing up in the Contact Center Customer LOV (Doc ID 1611345.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.


After upgrading to 12.1.3, vendors/suppliers are showing in the Contact Center form Customer LOV. That didn't occur in 11i. Why the Customer LOV has a different behavior in 12.1.3?


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