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R12: OIE: Pressing "Return" Button On Internet Expense Report Line Details Page In Notification Displays "Unexpected Error" (Doc ID 1611637.1)

Last updated on JANUARY 28, 2025

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

An 'Unexpected Error' message is received when pressing the Return button from the Details page in an expense report approval notification, when the expense report has only one line.

Error Page - "You have encountered an unexpected error. Please contact the System Administrator for assistance."

Note, when the FND:Diagnostics profile is set to Yes at the user level, the error disappears but the FND DEBUG log includes : (Extract) :

## Detail 0 ##
java.lang.NullPointerException
at
oracle.apps.ap.oie.common.lines.webui.DetailsCO.processFormRequest(DetailsCO.java:289)
at
oracle.apps.ap.oie.entry.lines.webui.DetailsPageGlueCO.processFormRequest(DetailsPageGlueCO.java:74) ...

Cause

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In this Document
Symptoms
Cause
Solution
 Standard Patching Process
 Patch Wizard
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References


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