Rebuildable Work Order Not Being Generated When Rebuildable Item Issued From Stores (Doc ID 1611910.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Rebuildable item was created using a rebuild template. Misc transaction was done to get the item in inventory. Item was then issued to a work order but the system did not generate a rebuild work order when the item was issued out of stores.
The issue is reproducible at will.


EXPECTED BEHAVIOR

Expect rebuildable work order to be created automatically when rebuildable item is issued.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance User
2. Click on Stores tab
3. Click on One Step Material Issue subtab
4. Query parent work order
5. Issue rebuilable item but system did not generate child (rebuildable) work order automatically

Cause

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