GL Account Inquiry On Summary Account Does not Show Data When Ledger Is Changed (Doc ID 1611913.1)

Last updated on APRIL 03, 2025

Applies to:

Goal

To display values for Summary accounts, as per the following example:
1. Go to the Account inquiry screen, Enter "ledger one"
2. Enter Currency, Type:  total,  Enter the Period
3. query the accounts
4. select account  summary account (a specific summary account): ##.######.T.T.T.T
5. Click on [SHOW BALANCES]
6. summary balances screen is displayed, the balances appear correctly
7. close the summary balances form

8. Navigate back at the initial account inquiry screen and change the ledger being queried upon, say "ledger  two"
9.Enter currency , Type:  total, Enter Period
10. The previously queried accounts are still on the screen  
11. select the same summary account as in step 4 ##.######.T.T.T.T  
12. Click on [show balances]
13. The summary balances screen is displayed, but no balances appear (blank)

Note:
If in step 10, you re-query the accounts instead, or enter the summary template, and pick the same summary account (##.######.T.T.T.T)
then the balances displayed are accurate.

Solution

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