My Oracle Support Banner

Unable To Select Extra Information From the Others Button on the People Form (Doc ID 1612221.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When navigating to the People form and clicking on the Other button to update EITs, Extra Information is not in the LOV in the US HR Manager responsibility.

Note this is available if navigating to FastPath/Person Extra Information as well as in the other seeded US responsibilities, ie, US HRMS Manager and US Super US Manager.



EXPECTED BEHAVIOR
-----------------------
Expect to be able to select Extra Information from the LOV from the Other button.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into US HR Manager
  2. Navigate to People/Enter&Maintain and query up an employee record.
  3. Click on the Other button
  4. From the LOV search for Extra Information, it is not in the LOV




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.