Repair Order Form: Performance Issues When Querying In The RO Form (Doc ID 1612966.1)

Last updated on AUGUST 05, 2015

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Performance

ACTUAL BEHAVIOR
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When searching for a Repair Order , it takes more than 45 seconds to return results.

EXPECTED BEHAVIOR
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Expect the search to return results in a few seconds.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open Find Repair Order Form
2. Enter or select a date in 'Date Opened' field
3. Click Find button


Cause

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