My Oracle Support Banner

Collections Status Field is Not Refreshing After the Status Changed from Delinquency to Litigation (Doc ID 1613494.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Collections Agent UI

Collections Status is not changing when transaction status is changed to Litigation.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.