Order Line Is Stuck As Awaiting Invoice Interface - RFR Item (Doc ID 1613748.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.0.4 version, Finance & Accounting

ACTUAL BEHAVIOR
---------------
We have year end closure going on and this one order is stuck which is causing from closing the period.
Line status is Awaiting Invoice Interface - RFR Item for the sales order 193892

EXPECTED BEHAVIOR
-----------------------
Line to be closed.

STEPS
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The issue can NOT be reproduced at will.



Cause

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