Benefits Self-Service: Changing Dependent Address, Errors: ORA-20001: There is a gap in the Continuity of Primary Addresses (Doc ID 1613888.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

In PRODUCTION - R12.HR_PF.B.delta.6

When trying to change dependent's address, when the dependent is an ex-employee, get following error :

oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-20001: There is a gap in the continuity of Primary Addresses.
ORA-06512: at "APPS.HR_PERSON_ADDRESS_API", line 3719
ORA-06512: at line 1



Steps to Reproduce:

Use responsibility : Employee self-service
Navigation :Benefits

1.press update against a dependent
2.change address details
3.press apply
4. press next


Work Around

 

Cause

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