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Benefits Self-Service: Changing Dependent Address, Errors: ORA-20001: There is a gap in the Continuity of Primary Addresses (Doc ID 1613888.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.



When trying to change dependent's address, when the dependent is an ex-employee, get following error :

oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-20001: There is a gap in the continuity of Primary Addresses.
ORA-06512: at "APPS.HR_PERSON_ADDRESS_API", line 3719
ORA-06512: at line 1

Steps to Reproduce:

Use responsibility : Employee self-service
Navigation :Benefits update against a dependent
2.change address details apply
4. press next

Work Around



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