Cancelled PO Does Not Send Email Notification To Supplier
(Doc ID 1614284.1)
Last updated on OCTOBER 02, 2020
Applies to:Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.
After upgrading from 12.0.6 you observe that there is a change in functionality such that the cancel PO feature in Oracle Purchasing does not initiate PO Approval Workflow, meaning that no email is sent to Web Supplier contacts after a PO is cancelled
It is expected that after a PO is cancelled the PO Approval Workflow will launch so that web supplier contacts will be notified about the PO Cancellation
The issue can be reproduced at will with the following steps:
1. For web supplier PO, cancel PO via Buyer Work Center (BWC) or PO Summary > Tools > Cancel
2. Cancellation is successful, but no workflow is initiated and web supplier contacts are not notified
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