System Not Allowed To Modify The Scheduled Start Date Time On Self-Service page EAM Work Order

(Doc ID 1614770.1)

Last updated on AUGUST 26, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Application Release 12.1.3 on Maintenance Super User > Update Work Order page, When modify scheduled start date timestamp and save, the modified value does not get retained.

EXPECTED BEHAVIOR
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It is expected to have same behavior as in Work Order form: after changing the scheduled start date time and save, the modified timestamp should be retained

STEPS
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The issue can be reproduced at will with the following steps:
1. Maintenance Super User,Vision Operations.
2. Click on work order->Create work order.
3. Enter all the details.
Scheduled Start Date : 14-09-2013 21:28:00
Scheduled End Date : 14-09-2013 23:28:00
4.Press Save & Apply.
5. Click on update work order
6. Click on Scheduled Start Date field and change only the time (from 21:28:00 to 20:28:00)
7. Press save & apply.
8. Verified that Scheduled Start Date/time is still : 14-09-2013 21:28:00


Cause

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