12.0: After Partial Registration of a Employee User, CRM Admin is Unable to Assign Account During Approval
(Doc ID 1614829.1)
Last updated on MARCH 06, 2019
Applies to:Oracle iStore - Version 12.0.6 to 12.0.6 [Release 12.0]
Oracle Common Applications - Version 12.0.6 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.
There is an existing FND user tied to an employee, not yet a registered iStore user.
This user logs into the iStore Customer UI and creates a cart and begins to checkout.
Based on the user information gathered, the system displays the user registration page.
The user selects the user type 'Register as a user of an existing company' (IBE_BUSINESS_USER).
User submits a registration request with the registry Id.
When the CRM approver tries to approve the user,
the 'Assign Accounts' page is not available (ie never displayed).
- If the Primary User on the account approves this user (from iStore profile link > administration > pending approvals), they are able to assign accounts successfully.
- If the FND user had not been associated with an employee,
the CRM approver would see the 'Assign Accounts' page as expected.
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