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Maintainance Workbench Supervisor Cannot See All Resources from the Department in Search Resource LOV where the Resource Is Supervisor (Doc ID 1615439.1)

Last updated on JULY 09, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When using profile EAM: Maintenance Supervisor, the user is able to see all work for his department, however the search only allows selection for the resource he is assigned.
As he is Supervisor, the search should allow search for any resource in the department, for better finding the work.

Expect to see all resource as search if Supervisor mode is on.

The issue can be reproduced at will with the following steps:
1. set supervisor
2. search for department work
3. observe work for many resources
4. unable to search only for a particular resource

Cause

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In this Document
Symptoms
Cause
Solution
References


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