Unable To Add / Update More Than One Emergency Contacts and Dependent / Beneficiary
(Doc ID 1615700.1)
Last updated on APRIL 03, 2025
Applies to:
Oracle Self-Service Human Resources - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, BasicDet,Address,Phone,Contact
Unable to update an second Dependent and Beneficiary contact when an update for a first Dependent and Beneficiary contact is pending approval
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Employee Self-Service
2. Update dependent details (custom function - seeded is "Personal Information")
3. See 2 records in the Dependent and Beneficiary section.
4. Update the first record and submit to approval
5. Select the second record, the Update button is disabled.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |