R12: Performance issue with Supplier Search. Supplier search is hanging and then timing out (Doc ID 1616472.1)

Last updated on OCTOBER 24, 2014

Applies to:

Oracle Payables - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

OA release 12 - Suppliers

Unable to update suppliers because the searching screen is timing out. Supplier search form is hanging and then timing out

Error Codes
---------------------------------------------------
500 Internal Server Error

 

**Steps to reproduce
       From Payables Manager > Suppliers > Enter > Enter a supplier number and click Go.
       The page hangs for about 3-4 minutes then times out.



Cause

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