Unable To Return Some Serial Numbers Get "Invalid Serial Number" Error Message on RCVTXERE Form (Doc ID 1616523.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Inventory Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

While doing Return to Vendor for particular item the following error occurs

Invalid Serial Number


Steps
The issue can be reproduced at will with the following steps:

1. Navigate to Find Returns Form and search for Receipt number / Purchase Order Number
2. On Receiving Returns form:
Enter Quantity  / Subinventory
Click on Lot / Serials button
3. In Serial Entry form
Try to enter Serial Number = NNNNN for the item
(or select it via LOV)
4. System shows the reported error message.

Rcv11i output for the purchase order shows

. RCV_TRANSACTIONS
Deliver txn has

Note that there is no row in Table RCV_SERIAL_TRANSACTIONS where
Transaction_Id can be joined to the above RCV_Transactions row
(Transaction_Id = 5090370)

 

Cause

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