"Print Document" Agent Action Fails With "java.io.IOException: No such file or directory" (Doc ID 1616647.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.3.1 to 6.3.4 [Release 6.3]
Information in this document applies to any platform.

Symptoms

Print Document agent action is failing with the following Exception

Error Exception cause.Temp_File_Cache_Error (directory=<otm_home>/temp)
    java.io.IOException: No such file or directory


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms